With my email client, I can receive email but I cannot seem to send email. What can I do?

SYMPTOMS

When I try send emails I get the error:

The connection to the server has failed. Account: 'your_account', Server:'your_SMTP_server', Protocol:SMTP, Port: 25, Secure(SSL): NO Socket error: 10061, Error Number: 0x800ccc0e

DETAILS

This error usually means that your mail client failed to connect to TCP Port 25 (SMTP port).  The likely cause of this problem are

  1. Your firewall blocks SMTP connection to an Internet Mail Server.  Consult your network administrator for details.
  2. Your Internet Service Provider (ISP) does not allow SMTP connections to an Internet Mail Server.  You will need to configure your mail client to use your ISP's SMTP server.  Consult your ISP's technical support or FAQs regarding SMTP usage.

Here is a list of known ISPs that block SMTP connections.

ATT WorldNet mailhost.worldnet.att.net
ATT BI mail.attbi.com
Bellsouth mail.bellsouth.net
Comcast smtp.comcast.net
Cox smtp.west.cox.net
smtp.central.cox.net
smtp.east.cox.net
DCAnet postoffice.dca.net
EarthLink mail.earthlink.net
Flash smtp.flash.yahoo.com
Microsoft MSN smtp.email.msn.com
MindSpring smtp.mindspring.com
NetZero smtp.netzero.net
Optimum Online mail.optonline.net
Prodigy Internet smtp.prodigy.net
SBC smtp.sbcglobal.yahoo.com
Sprynet smtp.sprynet.com
Verizon/GTE (Dial-Up) smtp.verizon.net

Article ID: 226, Created On: 11/29/2005, Modified: 11/29/2005